What it's like to work the biggest shopping day of the year

Published: Nov. 25, 2016 at 7:43 PM EST
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After full stomachs Thursday due to Thanksgiving dinner, many had full carts Friday due to Black Friday deals. Starting as early as Thursday night, people were out shopping, and for stores around the United States, it takes weeks of preparation to make sure the biggest shopping day of the year goes smoothly.

"Our associates have been working for the last couple months, getting the stock into the building from the company, and just making sure that we're set to plan and good to go," said Mary Lahaye, Store Manager for Kohl's of Marquette Township. "It's been a fun two months to get ready, and this is what we work for every day which is nice."

Both Kohl's and Menards in Marquette had their full staff hard at work to help the hundreds of customers throughout the day, and both stores made sure to have rewards for workers.

"We definitely have contests going and we have food in the back for them, so we have a lot of things going on throughout the day for our associates that's kind of behind the scenes," said Lahaye.

"Menards stays closed on Thanksgiving, that's one of the things our company does for us, but myself and my assistants, we like to do something for the team to thank them for their hard work, so we chip in and get some pizza for lunch," said Darren Miller, the General Manager for Menards of Marquette Township. "It's a very small thing, but it's just one of the things we can do to say thank you for a team who does a really great job for us."

Even though Black Friday can be exhausting, and perhaps at times stressful, both managers said it's actually more fun than anything else.

"We have a lot of fun with the customers coming in the store," said Lahaye. "They're all in a good mood, and ready to shop."

"It's all fun," said Miller. "It's a lot of running around, a lot of trying to remember where everything is, but it's all in good fun. We're in guest service for a reason, we like taking care of people, so this is just a great day for us."