ISHPEMING, Mich. (WLUC) - An Ishpeming family faces an $18,709 water bill after a leak occurred at their property and went unnoticed.
Ashley Cody, who received the bill, says she was not alerted to the high water usage due to the City of Ishpeming not reading water meters for two months. Now, Cody is fighting to get a catastrophic water loss ordinance established in the city. Cody has brought the issue to the Ishpeming City Council, but she was not able to get the bill taken care of, and many of her questions still remain.
Cody posted a picture of the bill on her Facebook page Wednesday evening, and it's been shared more than 1,700 times.
The City of Ishpeming responded to our questions Thursday morning.
“We have a draft policy circulating through city council that will be on the May 8 agenda. If that gets approved, it should resolve the issue,” said Ishpeming City Manager, Mark Slown, in a statement to TV6.
Slown also explained that the city reads water meters once a month, however, in the winter when meters are blocked by snow, sometimes the city has to estimate. In this particular circumstance, both the property owner and city were unaware of a leak and unfortunately, the bill racked itself up.
“We care a lot about our customers,” added Slown.
Now, Cody is urging the community to attend the Ishpeming City Council meeting on Wednesday, May 8 at 7:00 p.m.
“Please attend the city council meeting on May 8 to discuss the importance of adopting a catastrophic water loss ordinance,” Cody said in a statement to TV6.
The City of Ishpeming has had other customers in the past that have had large bills and the city is hopeful that the policy being discussed on May 8 will help them as well.
Cody hopes that by bringing the issue to the table, other residents can be protected from similar occurrences.
TV6, FOX UP and UpperMichigansSource.com will continue to follow this developing story.