UPDATE: Ticket vendor outage affecting events at MTU, NMU

Published: Feb. 28, 2023 at 1:09 PM EST|Updated: Mar. 1, 2023 at 12:56 PM EST
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HOUGHTON & MARQUETTE, Mich. (WLUC) - A ticket vendor’s technology issues have halted online ticket sales for upcoming postseason hockey and basketball games at Michigan Tech University and Northern Michigan University.

AudienceView says it’s investigating a security threat to its system. The vendor says the outage could last up to a week.

Below is the latest statement from Michigan Tech:

SDC Central Ticket Office (CTO) Hours of Operation

March 1 | 8 a.m. – 9 p.m.

March 2 | 8 a.m. – 9 p.m.

March 3 | 8 a.m. – 9 p.m.

Women’s Basketball GLIAC Quarterfinal vs. Wayne State | March 1 at 5:30 p.m.

If you have a hard ticket, please head to the entrances of the SDC Varsity Gym and have your ticket(s) collected.

If you purchased online and do not have a ticket, please go to the ticket office prior to entering the SDC Varsity Gym to receive your tickets.

Tickets can be purchased at the CTO prior to the game. Please see above for CTO hours of operations.

There will be no online sales for this game.

CCHA Hockey Quarterfinal vs. St. Thomas | March 3 at 7:07 p.m., March 4 at 6:07 p.m., and if necessary March 5 at 5:07 p.m.

Season ticket holders were sent their CCHA quarterfinal tickets with their regular season tickets. Please show your hard ticket at the entrance of the ice arena as normal.

If you purchased tickets online prior to February 27 at 11 a.m. ET, please head to will call, located at the front entrance of the SDC, to receive your tickets. Please have the confirmation email/proof of purchase pulled up.

Player comps - please head to will call, located at the front entrance of the SDC, to receive your tickets.

Tickets can be purchased online until Noon on Friday, March 3 for Friday and Saturday games by clicking here. Tickets will be available online for Sunday’s game until Sunday, March 5 at Noon. Your seats will be selected first come first serve on best available seats. Please pick your ticket(s) from will call, located at the front entrance of the SDC, before entering the MacInnes Student Ice Arena.

Tickets can be purchased in person at the CTO. You will receive your ticket(s) and seat assignment at time of purchase.

If you have any questions related to suites or platforms in regards to the CCHA Quarterfinal games please contact Dirk Hembroff at dirkhemb@mtu.edu.

If you have any other questions, please email huskytickets@mtu.edu.

If you have questions regarding MHSAA hockey playoffs or GLIAC Women’s Basketball, please email tickets@mtu.edu.

Below is the latest information from Northern Michigan:

Non-NMU student attendees will be able to purchase tickets in person as of 10 a.m. Wednesday at the NMU Ticket Office in the Berry Events Center, using cash or credit cards. All tickets are general admission seating.

Additionally, Northern students who have paid the student athletic fee will gain access to the event with their valid NMU student ID. Tickets are limited to one per ID.

Beginning at 10 a.m. Thursday (March 2), in-person tickets will be available for the NMU hockey team’s best-of-three Central Collegiate Hockey Association playoff series against Bemidji State, scheduled for Friday, Saturday and Sunday, if needed. Ticket prices are $5 for NMU students, $10 for students (18 & under), $14 for seniors, military and NMU faculty and staff, and $18 for adults. NMU students need to purchase tickets for CCHA playoff games per league requirements.

Hockey season ticket holder seats were included in season ticket packages. Any tickets already purchased for the series will be honored by the attendee providing a printout of the electronic ticket purchase confirmation email. Fans will have the option of selecting seats for ticket purchase until the point of the arena doors opening on game day, at which time any additional ticket purchasers will be sold tickets via random seating.

Tickets for the Panowski Black Box Theatre production of Salome will also be available for in-person ticket purchase with cash or credit card at the NMU Ticket Office in the Berry Event Center until 5 p.m. each day of the show and then an hour prior to showtime at the Panowski Black Box Theatre. All seating in the Panowski Black Box Theatre is general admission.

NMU Ticket Office hours at the Berry Event Center are 10 a.m. – 5 p.m. Wednesday and Thursday, 10 a.m. until game time Friday and Saturday. If a Sunday hockey game is needed, the Berry Events Center ticket office will be open from 10 a.m. – 4 p.m. and one hour prior to the game start.

Please watch for updates at NMUwildcats.com and other university social media channels.